HETAS

Approved Servicing scheme

Approved Servicing scheme Hot on the heels of the launch of the H009 training course HETAS is delighted to announce the launch of the HETAS Approved Servicing scheme for service and maintenance businesses. There is a streamlined entry route for applicants to the scheme through the new HETAS H009 Service and Maintenance Course. The HETAS…

Which? Carbon Monoxide Alarm Testing

Which? CO Alarm Testing HETAS and The Council of Gas Detection and Environmental Monitoring (CoGDEM) are urging customers to purchase audible carbon monoxide (CO) alarms from well-known and recognised brands after a recent Which? report revealed a number of cheap and imported CO alarms to be unsafe and unreliable. Which? recently put a number of…

Tackling Rogue Installers

Tackling Rogue Installers HETAS continues to work with enforcement agencies tackling rogue installers, most recently to bring about a suspended jail sentence for Caerphilly stove fitter. Glyn Norman Mayne, 45, of Ogmore Court, Caerphilly who traded as ‘Nostalgia Home’ – a business claiming to specialise in the fitting of solid fuel burning stoves – came…

Alternative Dispute Resolution

The UK government are implementing a European Directive for Alternative Dispute Resolution (ADR). This covers a range of ways for settling a dispute between a consumer and a trader without taking legal action. ADR options (such as arbitration or mediation) can often be faster and better than going to court. Most UK businesses which sell…

Which? Trusted Traders and HETAS

Which Trusted Traders Partnership with HETAS Which Trusted Traders are excited to announce a new partnership with HETAS. This exciting new partnership between Which Trusted Traders and HETAS allows HETAS registered installers a great opportunity to achieve a dual endorsement to help them stand out from the crowd. Additionally, the exciting collaboration will bring to…

HETAS has moved…

HETAS has moved offices from it's previous location just outside Cheltenham to Tewkesbury on Friday 24th October 2014. Our new address is HETAS, Severn House, Unit 5 Newtown Trading Estate, Green Lane, Tewkesbury, Gloucestershire, GL20 8HD. This address should be used for all correspondence from now. Contact phone numbers will be: General: 01684 278170 Fax: 01684 273929…

Unregistered installer of wood burners is prosecuted

A man who falsely claimed to be registered to install and work on wood burning stoves has been prosecuted by Dorset County Council’s trading standards team. On 4 November 2013 at Weymouth Magistrates Court, Nicholas Dominic Joseph Jerrard, aged 40, of Castlemaine Road, Weymouth, pleaded guilty to six offences under The Consumer Protection from Unfair…

Trading standards send rogue trader up in smoke

A Caerphilly man has been fined £4200 after an investigation by Trading Standards regarding poorly fitted and potentially dangerous wood burning stoves. Luke Hathway, who traded as Everything Stoves and Celtic Stoves, had been the subject of several complaints to Trading Standards, and had falsely claimed to be a member of HETAS. Despite attending HETAS…

Trading Standards Success

Installer fined for illegal use of HETAS logo A heating installer from Devon has been ordered to pay almost £3,500 by Barnstaple Magistrates Court for offences including the misuse of the HETAS logo. Warren Emo trading as Fired Up pleaded guilty to all three charges which included giving a customer incorrect advice on the installation…

Refresher Training

Refresher Training for HETAS Registered Installers The Department for Communities and Local Government (DCLG) (renamed MHCLG in January 2018) is in charge of authorising competent person schemes (CPS). To make sure that the standards are consistent, there are rules that scheme operators must follow and conditions they must meet. Competent Person Schemes (CPS) were introduced…