Services

HETAS Approved Retailers give you confidence in getting a suitable, efficient and safe wood burning or biomass appliance for your home. All approved retailers contain at least one HETAS trained showroom staff member, meaning quality advice can be given to the end-user that meets a good standard of service.

HETAS is the only competent person scheme specialising in the installation of solid fuel and biomass appliances. The HETAS ‘Find Installer’ search makes it easy to find your nearest HETAS Installer of solid fuel, wood and biomass appliances.

A good chimney is essential to the continuing efficient and safe operation of all solid fuel burning heating and cooking appliances. HETAS recommends that chimney sweeping is best carried out by a HETAS Approved Sweep at least once a year, depending upon the appliance and fuel being used.

Servicing your stove is critically important if you want to keep it operating efficiently and safely. HETAS servicing technicians can give your stove the expert attention it needs to ensure it can perform safely and efficiently. Our search allows you to filter for servicing for stoves, stoves with boilers and biomass systems.

HETAS has launched a new registration scheme for engineers to demonstrate competency in the servicing and maintenance of domestic and commercial biomass appliances.

HETAS has introduced the new Cleaner Choice Product Approval Scheme focused on raising industry standards and driving consumers towards the cleanest burning biomass and solid fuel appliances proven to go above and beyond in minimising harmful particle emissions, reducing the impact of their use on air quality and the environment.