Advice Hub

Before you purchase

Safety Advice for Installations of Fireplace Surrounds

Installing fireplace surrounds safely is an important issue. The HETAS team cover important safety tips to consider before installation.

Consumer Guide to Ecodesign and Defra

The HETAS team has put together a simple guide to give you an overview of Ecodesign and Defra Exemption requirements.

Do I need my chimney lined?

One of the most common questions the HETAS team is asked on our helpline. Our useful guide will help you decide if you need a liner.

Are you in a Smoke Control Area? (SCA)

The HETAS team provide an overview of Smoke Control Areas and what this means if you’re looking to install a stove in an SCA.

Moving Home?

If you’re moving home, the HETAS team have put together a useful guide about what documentation you require when the property has a stove.

Top tips for keeping your stove glass clean

The HETAS team have put together some top tips for keeping your stove glass clean, so you can continue to enjoy the perfect view of those flames.

Refuel your appliance safely

Recent research has raised the issue of refuelling a fire, so we have put together some tips to help you safely refuel.

How to Sweep a Chimney

Sweeping your chimney is a vital part of owning a wood-burning or multifuel stove or fireplace. A regular sweep is essential for getting rid of any deposits or debris that can put you at risk of a chimney fire.

How to light a fire

Lighting a fire can sometimes be difficult and there are countless guides on the internet. Our team has pulled together the best guidance available so you can get it right first time.

The Importance of Chimney Sweeping

In this article the HETAS team look at the importance of chimney sweeping and appliance maintenance as part of Defra’s Clean Air Strategy.

Cold Plug – Winter Safety Advice

An unexpected issue for stove users during winter can be a cold plug in their flue. The HETAS team offers advice to help resolve this problem.

When Should I Get My Chimney Swept?

HETAS recommend that chimney sweeping is best carried out by a HETAS Approved Chimney Sweep. This guide talks through how often you need your chimney swept.

Safe Disposal of Ash from Your Stove

HETAS is advising homeowners to safely dispose of ash from their wood burning and multi fuel stoves following a recent carbon monoxide incident and house fire.

Cost-saving tips to beat the energy crisis

We know many of you will be looking for cost-saving solutions to beat the energy crisis this winter, find some tips to utilise the heat from your stove.

Start looking for an alternative to house coal

It’s time to look for an alternative to house coal ahead of 1 May 2023, as it will be illegal for all businesses to sell it for domestic burning in England.

Slumbering your stove

The HETAS team offer some top tips on why you should avoid slumbering your appliance, unless it is specifically designed to do so.

Ready to Burn – What You Need to Know

Ready to Burn legislation came into force in England on 1st May 2021. This new law bans the sale of the most polluting fuels used in homes: wet wood and house coal.

How to Burn Better

To help reduce emissions and improve people’s health, the Burn Better campaign appeals to those with a wood burning stove or open fire in their homes to act now and follow some simple steps to improve air quality.

Where to store firewood

Benefits of Dry Wood over Wet Wood

Where to store firewood

Benefits of Dry Wood over Wet Wood

Where to store firewood

Benefits of Dry Wood over Wet Wood

Should your firewood be above 20% it will need to be stored correctly in order for it to dry out. This is known as seasoning. Dry logs burn more efficiently than unseasoned green wood and reduce environmental impact. The following videos guides you through the process of storing wood to keep it dry and high quality.

Learn more

Advice Hub

Welcome to the HETAS Advice Hub

Before you purchase

Safety Advice for Installations of Fireplace Surrounds

Consumer Guide to Ecodesign and Defra

Do I need my chimney lined?

Are you in a Smoke Control Area? (SCA)

After your installation

Your Certificate of Compliance

Moving Home?

Top tips for keeping your stove glass clean

Refuel your appliance safely

How to Sweep a Chimney

How to light a fire

The Importance of Chimney Sweeping

Cold Plug – Winter Safety Advice

When Should I Get My Chimney Swept?

Safe Disposal of Ash from Your Stove

Top Tips

Cost-saving tips to beat the energy crisis

Start looking for an alternative to house coal

Slumbering your stove

Ready to Burn – What You Need to Know

How to Burn Better

Need some help?

HETAS is concerned with the safety, technical standard and compliance to Building Regulations of the work carried out by its Registrants.

HETAS Advice